Professional block management that puts you in control
Managing a residential block shouldn’t be overwhelming. At Upgraded Property Management, we handle the day-to-day administration, compliance and maintenance of your building whilst ensuring every decision remains in your hands.
Our Comprehensive Service
Maintenance Services
Our unique in-house team approach means faster response times:
- In-house cleaning and non-trade maintenance teams
- Routine gardening and grounds maintenance
- Access to vetted specialist contractors at cost
- Emergency call-out service
- All invoices passed on at cost with no mark-ups
Financial Management
From service charge collection to year-end accounts, we provide complete financial transparency:
- Annual service charge budget preparation
- Service charge collection and arrears management
- Bank account reconciliation
- Monthly financial reporting
- Chartered accountant-prepared year-end accounts
- Dedicated client money protected accounts
Building Compliance & Safety
Stay ahead of regulations with our proactive compliance management:
- Fire risk assessments and fire door surveys
- Routine safety inspections
- Emergency lighting and fire alarm testing
- Health and safety management
- Insurance procurement through independent brokers
Company Secretarial
We manage all your corporate responsibilities including Companies House filings, director updates and statutory record-keeping, ensuring your management company remains fully compliant.
24/7 Support
Problems don’t keep office hours, and neither do we:
- Dedicated hotline answered by real people
- 24/7 WhatsApp support line
- Emergency response coordination
- Direct line to your property manager
Why Choose UpgradedPM for Block Management?
Faster Response Times
Unlike most managing agents who outsource everything, our in-house teams respond immediately to routine issues. No waiting weeks for a contractor to fix a broken gate or replace a light fitting.
Complete Transparency
Every invoice is visible through our online portal. We never mark up contractor costs or hide fees in the small print. You’ll always know exactly where your service charge funds are going.
Professional Standards
We’re ARLA Propertymark Protected and members of the Property Redress Scheme, with full professional indemnity insurance and client money protection. You get the security of working with a regulated agent.
Personal Service
We’re small enough to know our clients personally and tailor our service to your building’s specific needs, yet structured enough to ensure full compliance and professional standards.
Directors Stay in Control
We handle the administration, but you make the decisions. All significant expenditure requires director approval, and you maintain full oversight through 24/7 portal access.
Our Approach
- Keep your building safe and compliant
- Maintain property values through proactive management
- Provide residents with responsive, professional service
- Ensure complete financial transparency
- Give directors peace of mind
Getting Started
Beginning our block management service is straightforward:
1. Initial Consultation
We’ll discuss your building’s specific needs and current challenges
2. Compliance Review
We conduct fire risk assessments and identify any immediate priorities
3. Budget Preparation
Together we’ll agree an annual service charge budget
4. Smooth Handover
We’ll manage the transition from your current arrangements
5.Ongoing Management
Day-to-day management begins with full support and regular communication
Ready to simplify your block management?
Get in touch today to discuss how we can help make managing your residential block easier, more efficient and fully compliant.