Property management and short let templates, done properly.
Practical Word and Excel templates for landlords, hosts and agents. Use the guides online, then download, edit and put them to work.
Long lets and short lets · England and Wales · Brought to you by UpgradedPM
Open the practical guide, then download the editable Word or Excel file.
Replace the prompts with your property, process and business details.
Read it as a guest or team member and check every link, time and figure.
Short let operations
Airbnb and Holiday Let House Rules Template
Clear, guest friendly rules for noise, visitors, smoking, pets, access, safety and checkout.
Open template →Airbnb Guest Messages and Direct Booking Email Templates
Seventeen natural messages for enquiries, arrival, problems, checkout, reviews and repeat direct stays.
Open template →Airbnb and Holiday Let Welcome Book Template
A practical guest guide for access, Wi Fi, heating, parking, safety, local favourites and checkout.
Open template →Airbnb Cleaning and Turnover Checklist
A room by room handover for cleaning, linen, restocking, safety checks, staging and issue reporting.
Open template →Short Let Income Forecast Spreadsheet
A twelve month forecast with editable demand, pricing and cost assumptions plus three clear scenarios.
Open template →Tenancy and occupation agreements
Assured Periodic Tenancy Agreement
The full periodic tenancy agreement for England, aligned to the Renters Rights Act 2025.
Open template →Common Law Tenancy Agreement
For lettings outside the assured regime such as high rent, company or resident landlord lets.
Open template →Service Occupancy Agreement
For accommodation provided to an employee as part of their employment.
Open template →Lodger Agreement
A licence for renting a room to a lodger in your own home, with house rules, deposit and notice terms.
Open template →Fixed Term Standard Contract (Wales)
The written statement for a fixed term standard occupation contract in Wales.
Open template →Statement of Variation (Wales)
Vary the terms of an existing Welsh fixed term standard occupation contract.
Open template →Deed of Guarantee (Guarantor Agreement)
A standalone guarantor agreement to sit alongside the tenancy agreement.
Open template →Letters and notices
Holding Deposit Letter: Unsuccessful, Deposit Refunded
Tell an applicant their application was unsuccessful and their holding deposit will be returned.
Open template →Holding Deposit Letter: Unsuccessful, Deposit Retained
Explain that the holding deposit will not be refunded, with the reasons why.
Open template →Holding Deposit Letter: Applicant Withdrew
Confirm an applicant has withdrawn and the holding deposit is retained.
Open template →Rent Increase Letter and Section 13 Guide
Raise the rent properly under the Renters Rights Act, with a guide, cover letter and service checklist.
Open template →Landlord Reference Letter
A factual tenant reference covering rent record, property condition and conduct, ready to complete.
Open template →Forms, guidance and procedures
Property Information Questionnaire
Capture every detail about a property in one place, from utilities and compliance to keys and contacts.
Open template →Property Inventory and Schedule of Condition
A room by room inventory with meter readings, keys, safety checks and a full check out record.
Open template →Quick Guide to the Assured Periodic Tenancy
A plain English walkthrough of how to complete and use the Assured Periodic Tenancy Agreement.
Open template →Customer Complaints Procedure
A ready to adopt complaints procedure for your business, with clear stages and independent redress.
Open template →Welsh Holiday Let Registration Checklist
A step by step checklist to get a Welsh holiday let ready for visitor accommodation registration, opening 1 October 2026.
Open template →