Holding Deposit Letter: Unsuccessful, Deposit Retained
This letter explains that an applicant tenancy application was not successful and that the holding deposit will be kept, setting out the permitted reason why under the Tenant Fees Act 2019.
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Who it is for
Landlords and letting agents keeping a holding deposit where the law allows it.
What is inside
- A letterhead ready layout with the application reference
- Selectable reasons to keep the deposit, including a failed right to rent check, false or misleading information, or the applicant failing to complete in time
- A clear close so the applicant understands the outcome
When to use it
- There is a lawful ground under the Tenant Fees Act 2019 to retain the deposit
- You want to state the reason clearly and keep a record of it
Frequently asked questions
When can I keep a holding deposit?
Only on the limited grounds the Tenant Fees Act 2019 allows, such as a failed right to rent check or false information. Keeping it in other circumstances is not permitted.
Download the Holding Deposit Letter: Unsuccessful, Deposit Retained
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Please note: these are free templates offered as a starting point, not legal advice. Check each one fits your situation before you use it. UpgradedPM and The Upgrade Authority Ltd accept no liability for how they are used.