Guests: Want to book with us directly?

Smart Property
Management in the UK That Works

Complete management solutions for individual landlords, residential rentals, holiday homes, and large-scale property portfolios.

woman arriving at a short-term property managed by The Upgrade Authority in Bristol
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Expert Property Management. Future-Ready.

Get the great returns without the daily hassle.

Advanced Guest Support

We handle guest messaging and check-ins with perfectly timed responses.

Guest Satisfaction
96%

Seamless Maintenance

Every turnover is spotless. We coordinate cleanings and maintenance based on your bookings.

Steve the landlord

“Astounding financial improvement”

- Jason, Landlord

Jason increased his monthly income by 13%

Whether you’re a first-time host, a busy professional, or based overseas, we handle everything.

24k+ Guest Stays Hosted

Landlords trust TUA to increase earnings and improve experiences.

Complete Hands-Off Solution

We handle listings, pricing, communication and payments. You track results.

9/10
9/10 landlords stay with us after their first year

How Airbnb Management Works

A proven property manager system to maximise returns with minimal effort.

1. Property Setup

We assess your property and create optimised listings.

2. Smart Management

Our technology handles pricing, bookings and communication.

3. Local Operations

Our team manages cleaning, maintenance and inspections.

4. Tracking

You monitor results through your personalised dashboard.

Coming Soon

man changing the temperature on a smart thermostat in a flat managed by TUA property management in Bristol

Smart Features for Hassle-Free Property Management

The complete owner experience from one of the most reliable property management companies in the UK.

Smart Access

Home Automation

No waiting, no hassle at check-in

Streamlined check-ins with ultra-secure digital locks and remote access management for guests.

Guest Communication

Messaging

Response Time of under 5 minutes

Professional handling of all inquiries, bookings and support requests with quick responses.

Pricing Strategy

Smart Pricing

Our strategy updates your rates daily to match demand and maximise income.

Property Care

Maintenance & Cleaning

Coordinated cleaning, maintenance and inspections after every guest stay.

Financial Clarity

Accounting

Stay on top of your income. Every payout is clear, itemised and easy to track.

Proactive Protection

Security

Early issue identification and rapid resolution before problems affect your property.

Why Landlords Prefer UpgradedPM

See how our smart property management company stacks up against competitors, or going it alone.

Features Features

TUA TUA

High Street Agent Agent

DIY

Property Listing Setup Property Listing Setup

help iconWe create and optimise your listing with professional photos, descriptions, and platform compliance checks so it’s ready to attract bookings.

success iconIncluded

success iconIncluded

close iconManual

Guest Communication (24/7) Guest Communication (24/7)

help iconAround-the-clock messaging support for enquiries, bookings, and in-stay issues, ensuring guests always get a timely response.

success iconIncluded

circle iconPartial

close iconYou Manage

Guest Screening & Support Guest Screening & Support

help iconVerification of guests before booking and ongoing support during their stay to reduce risks and keep standards high.

success iconIncluded

circle iconPartial

close iconManual

Booking Platform Sync Booking Platform Sync

help iconAutomatic synchronisation of calendars and availability across major platforms (Airbnb, Booking.com, etc.) to prevent double bookings.

success iconSynced Calendar

circle iconVaries

close iconManual

Cleaning & Maintenance Scheduling Cleaning & Maintenance Scheduling

help iconIntegrated scheduling that assigns and tracks cleaners, inspections, and repairs so nothing is missed between stays.

success iconAutomated

circle iconVaries

close iconManual

Earnings and Activity Tracking Earnings and Activity Tracking

help iconReal-time dashboard with income reports, occupancy rates, and booking activity to give landlords full visibility.

success iconDetailed

circle iconBasic

close iconManual

Contracts and Compliance Contracts and Compliance

help iconDigital contracts, deposit protection, and compliance processes (licensing, safety checks) built into the system.

success iconBuilt In

circle iconCosts Extra

close iconYou Handle

Payouts and Work Approvals Payouts and Work Approvals

help iconAutomated rent or revenue payouts with clear itemisation, plus simple approval flows for maintenance spend.

success iconItemised

circle iconLimited

close iconManual

Local On-the-Ground Support Local On-the-Ground Support

help iconTrained staff and trusted contractors available locally to handle check-ins, emergencies, and guest issues in person.

success iconIncluded

circle iconVaries

close iconManual

Smart Pricing Engine Smart Pricing Engine

help iconAI-driven pricing that adjusts nightly rates based on demand, seasonality, and market data to maximise income.

success iconAI-Driven

close iconHidden Fees

close iconManual

Monthly Fee Transparency Monthly Fee Transparency

help iconNo hidden costs. You’ll always see exactly what’s charged and why, in a clear monthly statement.

success iconClear Pricing

close iconHidden Fees

success iconNone

Ready to earn more with less effort?

Get the income of a superhost without lifting a finger.

Nick & Lorna

“I can honestly say the level of service and attention to detail is at the highest possible level.”

We’re rated truspilot rating on Trustpilot

KW

“A really responsive and helpful team who work hard to keep guests and tenants both happy and comfortable during their stay.”

Kweku

SA

“I’ve been in business 20 years and had experience with many agents. UpgradedPM are one of the top.”

Sandra

JE

“They not only made the place more efficient and scalable, but also appealed to a wider range of guests.”

Jennifer

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Frequently Asked Questions

Quick answers about property management UK to help you make the switch with confidence.

We also offer dedicated landlord property management services tailored to your needs.

a bedroom in a modern apartment in Bristol under long term rental management

Still have questions? Get in touch

What does “Fully Managed” actually include?

We provide residential property management services, handling everything from listings and pricing to guest communication, cleaning, maintenance, compliance and payouts. You monitor results through your personalised dashboard whilst we manage every aspect of your short-term rental operations.

We create professional listings across booking platforms with high-quality photography and compelling descriptions. Our smart pricing strategy updates your rates daily to match demand and maximise income from your property.

We handle guest screening and support throughout their stay. If issues arise, we coordinate repairs and work with guests to resolve problems quickly while protecting your property through our proactive monitoring approach.

We coordinate professional cleaning teams after every guest stay following detailed standards. Our system schedules cleaning based on your bookings and conducts inspections to ensure your property maintains premium standards for guests.

Absolutely. Use your preferred service providers or our vetted network of local professionals. We ensure competitive rates and quality standards whilst every service is scheduled and approved via your dashboard for complete transparency.

We offer transparent, performance-based pricing with no hidden charges. Our competitive fee structure includes all services from listing management to guest support with clear monthly fee transparency so you understand exactly what you’re paying.

Yes, we ensure full compliance with regulations including contracts, safety requirements, and all necessary documentation. Our system tracks important dates and maintains digital records whilst keeping you updated on relevant legislation changes.

We can begin managing your property efficiently including professional photography, listing creation, and operational setup. For existing hosts, we transition management seamlessly to maintain your booking flow and income stream without disruption.

Smart Tips for Smarter Landlords

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