UpgradedPM courses

Practical courses for the homes you run.

Make the first look, the first visit and the difficult moments easier to handle. Learn with practical decisions you can apply to a property you run.

Explore the courses
Living and dining room in a Bristol home managed by UpgradedPM
A real home we manage in Bristol.

Learn on a property you run.

Each course gives you a useful project to finish and decisions to practise along the way.

Bedroom in a managed Bristol home used in the listing photography course

ONLINE COURSE

£9was £19

Take listing photographs that answer real questions.

Five lessons use short captioned video demos, photo exercises and real homes we manage to show what to shoot, what a picture cannot prove and how to choose the first five images. You get a printable shot plan and a final quiz. Personal photo reviews are not included.

See the course Read the free photography guide
Illustrated fictional route from the road to the guest entrance

ONLINE COURSE

£9was £19

Make guest arrival easier to follow.

Walk the last few metres from a guest's point of view. Choose useful entry photos, make a phone sized guide, plan one clear message and practise what to do when the door will not open. Finish by testing the route with somebody who has never visited.

See the course Explore the free welcome book

ONLINE COURSE

£9

Handle difficult guest conversations with a clearer head.

Work through complaints, boundaries, refund pressure and review threats in branching conversations. Practise what to say, what to record and when to bring in support. Finish with a response you can adapt to your own situation.

See the course Read the free guest guide