Holding deposit

Holding Deposit Letter: Unsuccessful, Deposit Refunded

This letter tells an applicant that their tenancy application was not successful and that their holding deposit will be refunded, in line with the Tenant Fees Act 2019.

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Who it is for

Landlords and letting agents responding to an unsuccessful applicant who is due their money back.

What is inside

  • A letterhead ready layout with the application reference
  • A clear, polite decline of the application
  • Confirmation the holding deposit will be returned within the Tenant Fees Act timescale

When to use it

  • You have decided not to proceed with the applicant
  • There is no lawful reason to keep the holding deposit

Frequently asked questions

How long do I have to refund a holding deposit?

The Tenant Fees Act 2019 sets the timescale. This letter states the deposit will be refunded within seven days unless the applicant says otherwise.

Download the Holding Deposit Letter: Unsuccessful, Deposit Refunded

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These are free templates offered as a starting point, not legal advice. Check each one fits your situation before you use it. UpgradedPM and The Upgrade Authority Ltd accept no liability for how they are used.