When a guest gets abusive
How to handle direct guest abuse and one-star threats while fixing genuine problems and protecting your team.
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Better Hosting
News
Better Hosting
Better Hosting
Bad guest review? Here’s your next move.
When a review can be removed, how to make your case and what to say when it stays. A practical guide with copyable templates.
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Better Hosting
Does Your Property Description Sound Like AI? Here’s How to Fix It
Does your listing read like every other stunning retreat? Use this seven-step edit to strip out AI clichés and replace them with details guests trust.
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Property Management
The Upgrade Authority Announces Partnership with Pikl Insurance Services
At The Upgrade Authority, we are committed to providing our property owners and guests with the best possible experiences. To further...
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Short-Term Letting
Essential Upgrades: The Amenities Today’s Guests Expect in Your Airbnb
The short-term rental market in the UK is evolving rapidly to meet rising guest expectations. As competition increases between property...
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Tenants & Renters
Beyond Beds and Wifi: The Rise of Tech-Enhanced Accommodations in Bristol
How smart locks, heating controls and connected devices are changing serviced stays and rental management in Bristol...
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Better Hosting
Airbnb vs Long Term Let in Bristol: Which Earns More in 2026?
Airbnb or a long term tenancy in Bristol, which earns more in 2026? Gross and take home income, costs, effort and risk, compared honestly.
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Better Hosting
How to Take Better Photos of Your Holiday Let: A Comprehensive Guide for Beginners
Looking to take better photos of your holiday let? Dive into our comprehensive guide to learn all that you need to know.
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Better Hosting
Top 6 tips to improve your Airbnb Listing
If you're looking to improve your Airbnb listing and attract more guests, there are a number of things you can do to make your property st...
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